Warranty Policy

 

🛡️ Warranty Policy

1-Year Limited Warranty

We trust the quality of our mini elliptical trainer. That’s why we offer a 1-year limited warranty from the date of delivery.

✅ What's Covered:

  • Manufacturing defects in materials or workmanship

  • Mechanical malfunctions not caused by user misuse

❌ What's Not Covered:

  • Damage due to misuse, accidents, or unauthorized modifications

  • Normal wear and tear (e.g., pedal grip wear, cosmetic scratches)

  • Issues caused by improper assembly or lack of maintenance

Note: Some products may come with a limited or shorter warranty. Warranty terms for each specific product are clearly listed in the "Warranty" section on its individual product page.

📝 How to Make a Warranty Claim:

Please contact our customer service at [Insert your email] and provide the following:

  • Your order number

  • A description of the issue

  • Photos or a video clearly showing the problem

If the claim is valid, we will:

  • Send a replacement part, or

  • Provide a full replacement (if necessary), or

  • Offer a partial refund (depending on the case)

In some cases, product return may be required.